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17 Jul Deb

Been a strange couple of days. Doing the Radio 4 interview was huge and I’m eternally grateful to the lovely Shaun Levy who was very kind but gosh it was odd. You spend years on the other side of the desk, camera, microphone telling people to relax and then when it comes down to it you’re just as nervous as everyone else. Knew there was a reason why I didn’t want to be a presenter.

Anyway very important interview and I’m delighted at the positive responses I’ve had to what I said. However to all those accusing me of NHS bashing let me say that I am and always will be very grateful to the NHS for saving Josh’s life. Not been so impressed with the after care but I am not in league with the government to privatise the NHS or acting as a spokesperson for those wanting to blame the former health minister Andy Burnham MP. I had some very interesting conversations last night on Twitter about what the real issues are and interestingly it was fellow journalists who chose to ignore what I had to say about this not being a political issue. This is about devastated families and the repercussions on lives after mistakes and carelessness.

The bottom line is that Tameside Hospital and others like it are a disgrace to the NHS. When something isn’t working its crucial that everyone knows. If the NHS is to be run like a business then it has to be transparent and have accountability, be efficient and cost effective. In business that saves time and money. There is a fundamental problem with the business model however, as in no other large organisation does poor customer service, low standards, inefficiency and a lack of transparency cost lives. People aren’t fridges if their door falls off it’s not just a case of putting it back on. If there’s a delay in delivering a service or product that time lost can’t be replaced by monetary value – Ombudsmans please take note.

I believe in the NHS and I value it. Josh and I rely on it for care and support. But bits of it are rotten and it has to be sorted out. I am happy to highlight my concerns and those of other people. If it takes the last breath in my body I will not allow another mother to stand in my shoes and watch her child die on a trolley in a chaotic, dirty hospital where doctors are inexperienced and unsupervised, where equipment is faulty, where basic procedures aren’t followed and where staff I presumed would help my son couldn’t care less.